Frequently Asked Questions

Below are frequently asked questions, which may be what you are looking for.

If you are unable to find the answers to your questions, please send an email to

Frequently asked questions about the 12-WEEK CHALLENGE

A: 5 July to 23 Sep, and 23 Sep to 16 Dec

A: Get in touch with us on the website, or through your preferred Relationship Manager. There are many other plans and options that can be tailored to your needs, or we can add you to the next challenge kick off date.

A: R750 for the full 12 weeks. Paid once-off up front to secure your spot and access to the App.

A: Yes its is. It is fully digital and available to people all over the World. Our programs are accessed via an app, which will becomes your accountability tool. Everything you do daily is tracked via the app. Meal plans, Workouts, In App Messaging, Progress Tracking, Checkins & much much more.

A: Yes, there are 2 categories in the Body Beautiful Dream – 12 week transformation challenge
1) Female Transformation – muscle gain / weight loss ?
2) Male Transformation – muscle gain / weight loss ?

A: You can order easily using our online platform. When you find a product you need, you can add it to cart and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.

A: Mastercard, Visa, EFT and Masterpass

A: Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can’t make the payment, please contact notify us about the problem. We can manage the order manually.

A: If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us at

A: All the products which are shown on our site are available. Order lead time depends on the products and quantities.

A: If you have question regarding our online store (ordering, account questions, technical questions), please contact

A: If you want to return a product, please contact Please also review our refund policy.

A: We will send you the tracking code of the shipment when the parcel has been sent.

A: Lead and shipping time will take between 7 – 14 working days.

A: Shipping in Gauteng/Pretoria will be – R80
Shipping to main centres in SA – R120
Shipping to outlying areas in SA – R150
International shipping – please confirm by sending an email to

A: Should you need to change your address please contact us as soon as possible at